Returns & exchanges
Clear, simple and free when something is wrong.
Applies to orders in United States
Return window
You may request a return within 30 days of delivery.
Items should be unused and in their original packaging, unless they arrived faulty.
Exchanges
Wrong size or colour? Tell us within the return window and we will arrange an exchange as soon as the item is available.
How to start
Write to averonza20@gmail.com or message us on WhatsApp at +52 55 8839 2410 with your order number and a photo of the item. Our team reviews every request and replies with the best solution.
Last updated: August 2026